Global FAQ (Why SHG for ITFM)

What makes SHG the right partner for managing infrastructure and ITFM costs?
SHG combines deep ITFM domain expertise with custom-built tools to provide end-to-end transparency, automation, and cost control over your infrastructure expenses.

Can your ITFM solution integrate with our existing ERP or cloud platforms?
Yes. Our solution is designed to integrate with platforms like Oracle, SAP, Azure, AWS, and ServiceNow through standard APIs or custom connectors.

How does SHG approach IT Financial Management differently from other vendors?
Unlike template-based tools, we tailor the ITFM model to reflect your organization's structure, maturity, and specific cost drivers, ensuring actionable insights and decision support.

Do you support multi-entity or international financial structures?
Absolutely. Our solution supports cost modeling across multiple legal entities, currencies, and geographies.

What is the implementation timeline for your ITFM solution?
We offer flexible delivery options: from a 6-week Proof of Concept (PoC) to full multi-year transformation programs, depending on your readiness and scope.

Can we start small and scale later?
Yes. Many clients begin with one module (e.g., Inventory or Time Tracking) and expand gradually as internal processes mature.

Do you offer support and training after go-live?
Yes. We offer comprehensive onboarding, knowledge transfer, and ongoing support packages tailored to your needs.

Is your solution hosted on-premise or cloud?
Both options are available—cloud-hosted by SHG or on-premise deployment, depending on your data governance and security requirements.